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Altruistics Virus

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*Source of claim SH can remove it.

Altruistics (Altruistic Software Virus)

A dangerous Trojan horse called Altruistic.exe has recently been reported to our team. Similarly to other representatives of its category, the Altruistic software virus tries to avoid its detection as much as possible by using sneaky infection methods and hiding deep within the system. Once it sneaks inside the computer, the Altruistic software virus has the ability to cause various issues and launch targeted attacks in complete stealth.

The Altruistics virus may try to make you interact with ads, fake links, pop-ups, and infected transmitters

At the time of writing, the infection can only attack devices that run on Windows operating systems. However, viruses of this type are evolving rapidly so there is no guarantee that they will not be able to attack other operating systems in the near future. As with every Trojan horse, we strongly recommend avoiding such threats at all costs because they can be used for a long list of malicious activities. In case of the slightest suspicion of infection, it is crucial to detect and remove Altruistics as soon as possible. For this purpose, we highly recommend that our readers use professional security software or detailed removal instructions for the malware. Our team has prepared such helping tools below so in case of need, do not hesitate to use them.

The Altruisticsservice

Altruisticsservice is a Trojan-based virus used to infect the computer system in a secret way and to perform specific criminal activities. The Altruistic virus can be programmed to insert other malware inside the computer (such as ransomware, spyware, other Trojans, etc.), launch targeted attacks, and perform other dangerous actions. Typically, the Trojan can perform any type of fraud and can be reprogrammed to serve the needs of its criminal creators. Altruisticsservice may continuously connect to different domains and load malicious ads from them. The virus may also try to make you interact with these ads, fake links, pop-ups, and infected transmitters or redirect you to phishing sites and pages.

In order to hide its harmful presence, the Trojan may try to cover its traces by mimicking legitimate processes in order to stay under the radar. This allows the harmful software to remain uncovered and to avoid getting removed by any security program. However, if you use an anti-malware program that has been updated to the latest virus definitions (such as the professional Altruistic.exe and Energy.exe removal tool on this page), you should not have problems detecting Altruistic and having it removed from the system.

Also, some of the symptoms that might draw your attention and indicate possible infection with this Trojan may include different kinds of unusual system behavior. For instance, you may notice that your computer is running slower than usual, programs take longer when you try to run them, some parts of legitimate web pages are inaccessible, your machine experiences sudden crashes or unusually high CPU and RAM usage, and more. If you are faced with any of these issues, it is a good idea to do a full system scan with trusted anti-malware software and remove the Altruistics virus immediately.


NameAltruistics (Altruisticsservice, Altruistic.exe)
Detection Tool

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*Source of claim SH can remove it.

How to uninstall the Altruistics Virus?

To uninstall the Altruistic virus, you need to first find and eliminate the program that caused the infection and only then clean the computer from rogue processes, data, and settings in the following way:

  1. First, go to the section of the Control Panel labeled Programs and Features, try to find any potentially malicious program, and uninstall it.
  2. Next, search in the Task Manager for malicious processes that need to be stopped and stop them.
  3. Check the settings of your system (Hosts file, DNS settings, Task Scheduler, Startup items) and if they’ve been modified by the Altruistics virus, revoke the unauthorized changes.
  4. Finally, you must remove any Altruistics items that the virus has created in the system Registry.

To be able to perform this guide correctly and without difficulty, please read the more detailed instructions shown below before you attempt to delete the threat.

Altruistic software virus Uninstall Instructions

Before the beginning of the removal process, it’s recommended to temporarily stop the Internet connection to your computer in order to keep the virus from receiving new instructions and resources from its servers.

Step 1

*Source of claim SH can remove it.

The first thing you must do is click the Start menu, type “appwix.cpl” in the search bar, and open the item that shows up. This will bring you to a list of all the programs installed on your computer – look through the most recently-installed ones (sort the list by installation date) and if any of them seem like they could be the potential cause of the Altruistic virus infection, right-click the suspicious program, select Uninstall, and perform the uninstallation steps (if any appear on your screen). While uninstalling the potentially malicious program, make sure that you use the uninstallation settings that would allow you to delete everything on your computer that’s linked to that program.

If for some reason, you are not able to complete the uninstallation at this moment, or if the rogue program seems to return on its own, leave it for now and focus on the next steps. Upon finishing the guide, attempt the uninstallation once again.

Step 2


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Open the Task Manager either by using the Start Menu search bar to find and start it or by pressing the Ctrl + Shift + Esc combination on your keyboard. Once it opens, go to Processes and search for questionable entries that have odd names and suspiciously-high usage of hardware resources (CPU and Memory). If you notice any potentially malicious processes, go to Google and see what you can find about them (just make sure that you only trust information from reputable sources).

Also, we strongly recommend that you go to the File Location Folders of any suspected processes and scan the files there with the free professional scanner we’ve included right below. To go to that folder, right-click the process you suspect and click the first option from the context menu. If our scanner determines that any of the files are potential threats, that would confirm that the suspected process is linked to Altruistic virus.

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    If a given process is determined to be malicious, first open its Location Folder, then quit it by right-clicking on its name and then selecting the End Process option, and finally deleting the Location Folder.

    Step 3

    Altruistic virus may attempt to start its processes again after you stop them – to ensure this doesn’t happen, boot your computer in Safe Mode.

    Step 4

    In the search bar of the Start Menu, type ncpa.cpl, click on the item shown in the results, and then, in the Network Connections window, right-click the network you use on regular basis, and open its Properties. In the Properties window, you must double-click the item named Internet Protocol Version 4 and then, in the next window, make sure that the following two options are checked/enabled:

    • Obtain an IP address automatically
    • Obtain DNS server address automatically

    After doing this, click on Advanced and then select the DNS tab in the Advanced TCP/IP Settings window. There, see if any IPs are listed in the DNS server addresses list and if there are IPs in it, delete them and then click OK on everything.

    The next system settings you must check is the list of startup items. If you are on Windows 10, open the Task Manager again and click the Startup tab. If you are on Windows 7, type msconfig in the Start Menu, press Enter, and then go to the Startup section in the System Configuration window.

    In the Startup items list, look through the different entries and if there are ones that look suspicious or that are unknown to you, uncheck their respective boxes and then click on OK.

    Next, copy this folder address, paste it into the Start Menu, and press the Enter key to open the specified file: notepad %windir%/system32/Drivers/etc/hosts. In the Hosts file that opens in Notepad on your screen, you must see if there are IPs listed at the end of the text, right below the two lines that end with Localhost. If any IPs can be seen there, be sure to copy them and share them down in the comments – we must have a look at them in order to be able to tell you if they are malicious and if you need to erase them from the Hosts file on your PC. Soon after we see your comment, we will reply to it, telling you what needs to be done.

    Step 5

    Enter the Registry Editor by typing regedit.exe in the search bar below the Start Menu, pressing Enter, and then clicking Yes when Windows requests your permission as an Admin in order to launch the app. When you open the Registry Editor, you must press together Ctrl + F to evoke its search bar and then use the latter to search for Altruistics software virus items and to delete them. Only one item at a time would get shown, so be sure that, after each search and deletion, you always perform one more to see if there aren’t any remaining rogue Altruistics items.

    Once all Altruistics items are gone from the Registry, check the following three directories (you can navigate to them in the left panel of the Editor) for suspicious files, the names of which look randomly generated like, for example, “039ujd09t019e30tu230984t2u09ruf0“, or something similar. If you do find such items shown in the Registry, do not directly delete them, but rather tell us about them in the comments, and we will tell you if they must indeed be removed.

    • HKEY_CURRENT_USER/Software
    • HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Run
    • HKEY_CURRENT_USER/Software/Microsoft/Internet Explorer/Main

    Step 6

    More advanced Trojans can entrench themselves very deep in the attacked system, so manual removal may not always be a viable option. It’s, therefore, recommended that, if you have thus far been unable to get rid of Altruistics virus, you try deleting the Trojan with the aid of a tested and reliable anti-malware tool.

    One such removal tool that can quickly find and delete threats like Altruistics and that we recommend is the program linked within the guide above. It will perform a deep scan of the system and locate, and subsequently delete, every last bit of malware data and settings, so that there’s nothing left of the Trojan on your computer. If you are interested, you can try it right now and delete Altruistics as well as significantly enhance the protection and security of your computer for the future.

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