Chrome Cleaner Pro
In the following article, you will be introduced to a Google Chrome extension known as Chrome Cleaner Pro. The first thing important enough to highlight right away – although some users and researchers regard it as a Virus, Chrome Cleaner Pro is actually a PUP (potentially unwanted program). We will elaborate upon the possible issues that some customers have reported about this Chrome add-on and will explain why it might be considered a PUP.
It is no secret that the Google Chrome browser is one of the most popular and widely used browsing programs nowadays. It is fast, secure,versatile and offers a wide variety of customization options. However, despite it’s high effectiveness, one could still potentially encounter certain issues with Chrome that could make their online experience less pleasant and optimized. One such common problem is when the browser starts getting slowed-down over time. There are many reasons that can cause that – a build-up of temporary cache files, cookies, a lot of unneeded extensions and downloads, etc. This has lead to the development of different software applications that are supposed to work as browser optimization tools in order to improve the performance and speed of the browser. One such program is the object of today’s article – Chrome Cleaner Pro.
The Chrome Cleaner Pro “Virus”
According to its developers, it is a simple Chrome extension that can make the browser work faster, free disk space on the PC (likely by deleting unneeded browser-related files) and make the online privacy of the user more secure. All of this sounds pretty good and straight forward so why is Chrome Cleaner Pro considered to be PUP by some users and researchers?
Online advertising/marketing is currently a thriving business and everybody strives to get a piece of it. A lot of software developers rely on ads to either promote or support their products and, as it seems, the people behind Chrome Cleaner Pro are no exception. Though most of the reviews for this application seem to be positive, there are still quite a few of users who claim that Chrome Cleaner Pro has tried to introduce unwanted changes to their Chrome browser. The most notable of those changes are the replacement of their homepage and/or new-tab page with some sponsored site/search engine. Though this isn’t a big deal, it is still unpleasant when some program tries to alter the settings of your browser without asking for you permission first. In fact, this is a trait that is typical for a software category known as browser hijackers yet, since Chrome Cleaner Pro seems to be less intrusive than most typical hijackers, we will not refer to it as such in this article. That said, it can still be pretty annoying to have your Internet/browser settings modified in such a way. Also, in addition, it is possible that the PUP might also try to display ads on your screen that could also be irritating which is another potential issue that you might encounter with this software utility.
In terms of how well Chrome Cleaner Pro does its job, some users claim that it has indeed managed to improve the work of their browsers. However, here we must note that in the majority of cases, one could manually do a lot of the things that most such optimization tools are typically used for. For instance, you don’t really need any kind of specialized software to clean your browser’s cache, history, unneeded downloads, cookies and other similar components. Furthermore, it isn’t even that difficult or complicated to do it yourself. In Chrome’s case, all you have to do is open the browser’s menu, go to Settings > Advanced, find Clear browsing data, click on it, then tick all the boxes and select Clear Data. This will clean most of the components that the extension in question offers to clean automatically and will also free some HDD space as well.
Here, we must make a sidenote regarding the freed disk space. Even if Chrome Cleaner Pro manages to free some space on your hard-drive, it won’t be anything above 1-2 GB of storage space and since most modern PCs (even low-end ones) have at least 500 GB hard-drive memory, the amount of storage space that can be freed by cleaning your browser is pretty much negligible.
In terms of privacy, we can’t really say how much protection this extension can offer considering the fact that Chrome is already one of the safest and most secure browser programs out there. Also, there’s pretty much no explanation in the add-on’s description how it actually would supposedly make your browser more secure.
Distribution of Chrome Cleaner Pro
Typically, users can get this Chrome extension from the Google webstore. However, with such PUPs it is not uncommon that they could also get distributed via file bundles where the add-on is added to an installation package where there’s one main program and one or more added applications that are optional. If you want to avoid getting such optional applications on your PC when trying to install a certain program, always remember to carefully examine the setup menus and seek settings that would allow you to customize the installation. Once you find such settings, make sure to uncheck all optional clauses that offer to install some other software on your PC that you might not really want. After doing so, you should be good to go and launch the installation of the main program (the one that you do want to install).
Removing the extension
If you currently have Chrome Cleaner pro on your PC and want to have it uninstalled and removed from your browser, follow the removal instructions offered down below.
|Name||Chrome Cleaner Pro|
|Danger Level||Low (won’t cause harm to your PC but might irritate you with certain unwanted changes to your browser)|
|Symptoms||The add-on might change the front page and the new-tab page of your browser.|
|Distribution Method||Through Google web store and potentially via file bundles.|
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Chrome Cleaner Pro “Virus” Removal
If you have a Windows virus, continue with the guide below.
If you have a Mac virus, please use our How to remove Ads on Mac guide.
If you have an Android virus, please use our Android Malware Removal guide.
If you have an iPhone virus, please use our iPhone Virus Removal guide
Some of the steps will likely require you to exit the page. Bookmark it for later reference.
Reboot in Safe Mode (use this guide if you don’t know how to do it).
WARNING! READ CAREFULLY BEFORE PROCEEDING!
Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous.
Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:
This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/
After you open their folder, end the processes that are infected, then delete their folders.
Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections.
Hold together the Start Key and R. Type appwiz.cpl –> OK.
You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.
Type msconfig in the search field and hit enter. A window will pop-up:
Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.
Hold the Start Key and R – copy + paste the following and click OK:
A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:
If there are suspicious IPs below “Localhost” – write to us in the comments.
Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.
- Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click Properties.
- The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
- Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.
- After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.
Right click on the browser’s shortcut —> Properties.
NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).
Properties —–> Shortcut. In Target, remove everything after .exe.
Remove Chrome Cleaner Pro from Chrome:
Close Chrome. Navigate to:
C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:
Rename it to Backup Default. Restart Chrome.
Type Regedit in the windows search field and press Enter.
Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:
- HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random
If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!