.Help Virus

This page aims to help you remove .Help Ransomware Virus for free. Our instructions also cover how any .Help file can be recovered.

Help Ransomware

.Help virus is another strain from the Phobos Ransomware malicious family. It will modify the extension of your files to .Help

After the ransomware encrypt your files, it leaves a _readme.txt file as a message for the user with instructions to follow:

Help File Note

This particular article serves the purpose of providing important details about a malicious program with the name of .Help. As this malware has the ability to encode its victims’ files through a highly advanced encryption code, security analysts have concluded that this piece of harmful software is from one of the most malicious malware categories – that of the Ransomware cryptoviruses. The basic idea of the encryption process is that, after it gets completed, the victim will be incapable of reaching the encrypted files and will be forced to pay the wanted money to the cyber criminals behind the virus as this is supposedly the only way to access to the encrypted data again. For making sure the wanted money gets transferred, this virus usually shows a special message on the screen of the victim user once the encryption is finished. Inside this unnerving note, the hackers usually give instructions about the way you are supposed to pay the demanded ransom. Typically, the infected users are threatened that their files will remain unreachable forever if the ransom is not paid in the exact way the cyber criminals want it. If the users pay, though, the cyber criminals will (supposedly) be willing to give them the key necessary for the process of decoding the sealed data. In case your files have been encrypted by .Help, what we can honestly advise you to do is to cautiously read this text and go through the tips we’ve shared inside the Removal Guide below as it may include just the right solution for your Ransomware problem.  

How is .Help File Ransomware able to achieve its goal?

Awareness is crucial when it comes down to handling nasty computer viruses such as .Help. The way the Ransomware computer viruses operate is fairly unique for a malware program and that makes these viruses that more problematic and difficult to handle.

When a Ransomware like .Help, .Mogera or .Rezuc invades one’s computer system, it doesn’t begin to damage the PC, instead, it first explores the HDD for certain set data formats. Typically, the files that would usually be sought by the cryptovirus will be text files, video or sound data as well as photos, yet exceptions are still sometimes possible.

After the system scan is completed, each targeted file gets copied by the Ransomware.  Right after a copy gets made, the original file gets deleted by the computer virus. What’s important to bear in mind regarding the data copies produced by the insidious virus is that they are all locked-up by a sophisticated encryption code. Through using this sophisticated procedure known as file encryption, the hacker that is using the virus is capable of denying the targeted victim access to the specified private documents and afterwards requiring a ransom money transaction from the user desperate to get their files recovered. On its own, the encryption procedure isn’t considered to be something dangerous because it is in fact a popular file security method which is the reason the vast majority of system protection programs do not deem it a potential hazard even when it is coming from a Ransomware. Unusually, high usage of system resources and a decrease in the free disk storage space might be regarded as a potential red flags for a Ransomware virus infection which is why you ought to always be attentive and aware of your computer’s behavior.


Name .Help
Type Ransomware
Detection Tool

Remove .Help File Ransomware Virus

You are dealing with a ransomware infection that can restore itself unless you remove its core files. We are sending you to another page with a removal guide that gets regularly updated. It covers in-depth instructions on how to:
1. Locate and scan malicious processes in your task manager.
2. Identify in your Control panel any programs installed with the malware, and how to remove them. Search Marquis is a high-profile hijacker that gets installed with a lot of malware.
3. How to decrypt and recover your encrypted files (if it is currently possible).
You can find the removal guide here.


About the author


Brandon Skies

Brandon is a researcher and content creator in the fields of cyber-security and virtual privacy. Years of experience enable him to provide readers with important information and adequate solutions for the latest software and malware problems.


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