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How To Remove Tencent QQ (Uninstall Guide)


This page aims to help you remove Tencent QQ. These Tencent QQ uninstall instructions work for every version of Windows.

What is Tencent QQ and why do you want it removed from your PC

Tencent QQ is a Chinese developed instant messaging service, that has also expanded to incorporate other functions such as microblogging, sharing music, videos, group chat and voice chat, as well as a gaming program.

Tencent QQ has about 800 000 million users, but the majority of those reside in mainland China. Outside of China this program has a very bad reputation and is frequently flagged as Adware by a large number of security software. Similar programs have been dubbed Potentially Unwanted Programs (PUP for short). In general, PUPs tend to be legal software that is not directly malicious, but have many “hidden features” that may not be outright visible on installation – such as displaying Ads on the user’s screen or making other unauthorized adjustments to the computer, such as fixing your homepage and search engine and preventing you from reverting these changes.

The goal of this article is not only to provide you with detailed instructions on how to remove Tencent QQ from your computer, but also to illustrate why keeping this program on-board is a bad idea.

Undesirable features of Tencent QQ

The main issues surrounding this PUP (and the reason you want to uninstall Tencent QQ) stem from the fact that this program has been developed primarily for Chinese audience, but is getting bundled in many different types of programs and installers. This can lead to various issues.

As an example Tencent QQ is compliant with the policies enforced by the Chinese authorities – this means that your privacy while using it is compromised. The government can track down individual users of the program and monitor their activities. This is legal in China, but illegal in many other countries across the globe. The program itself also scores pretty low on the security features implemented – while it does feature encryption of traffic this encryption is not verified end-to-end and the program cannot verify the contact’s identity. A skillful hacker can easily fool these security message and wire-tap into your conversations.

Tencent QQ also heavily relies on online Ads, which will be promptly injected in your computer even if you don’t actively use the program. These can drain system resources and slow down your machine, as well as produce undesirable and loud sound effects. Some versions of the program were also known to mess with the user’s internet browser by changing his homepage and default search engine.

However, the biggest issue with Tencent QQ is the fact that it uses software bundling to spread on people’s computers – the program gets installed on unsuspecting users even if they don’t want it. The company behind Tencent QQ has paid for it to be included into the free installers and download aids of many Chinese and international websites. Anyone who downloads and starts such an installer and then selects the quick/default installation option will find himself in possession of this PUP and potentially more like it. Naturally, this policy of software bundling is frowned upon both by security expects and ordinary people alike, because it is also commonly used to distribute different types of Adware.

All of this means that if you have Tencent QQ installed on your machine there is a good chance there are more unwanted applications installed as well. It would be a good idea to run a virus scan on your PC to be certain nothing really bad has crept in. In the future if you want to keep your PC safe from such PUPs always try to obtain software only from the official site of its developer. Also, whenever you install a program select the advanced installation option. The default/quick installations will always install whatever else is included in the package, if you go advanced you can chose to block any unwanted software from installing.

SUMMARY:

Name Tencent QQ
Type Potentially Unwanted Program
Danger Level Medium (This application will not harm your PC directly, but remains a security risk and contains many annoying features, such as displaying Ads)
Symptoms Your windows will boot slower than usual and the Ads may also reduce day-to-day performance.
Distribution Method Almost exclusively through software bundles, but can also be downloaded from the official site or from various Ads
Detection Tool PUPs are notoriously difficult to track down, since they actively try to deceive you. Use this professional parasite scanner to make sure you find all files related to the infection.Sponsored

Remove Tencent QQ

If you are looking for a way to remove Tencent QQ you can try this:

  1. Click on the Start button in the bottom left corner of your Windows OS.
  2. Go to Control Panel -> Programs and Features -> Uninstall a Program.
  3. Search for Tencent QQ and any other unfamiliar programs.
  4. Uninstall Tencent QQ as well as other suspicious programs.

Note that this might not get rid of Tencent QQ completely. For more detailed removal instructions follow the guide below.

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


How To Remove Tencent QQ (Uninstall Guide)

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

How To Remove Tencent QQ (Uninstall Guide)

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab. Try to determine which processes are dangerous. 

How To Remove Tencent QQ (Uninstall Guide)

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Each file will be scanned with up to 64 antivirus programs to ensure maximum accuracy
This scanner is free and will always remain free for our website's users.
This file is not matched with any known malware in the database. You can either do a full real-time scan of the file or skip it to upload a new file. Doing a full scan with 64 antivirus programs can take up to 3-4 minutes per file.
How To Remove Tencent QQ (Uninstall Guide)
Drag and Drop File Here To Scan
How To Remove Tencent QQ (Uninstall Guide)
Analyzing 0 s
Each file will be scanned with up to 64 antivirus programs to ensure maximum accuracy
    This scanner is based on VirusTotal's API. By submitting data to it, you agree to their Terms of Service and Privacy Policy, and to the sharing of your sample submission with the security community. Please do not submit files with personal information if you do not want them to be shared.

    After you open their folder, end the processes that are infected, then delete their folders. 

    Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

    How To Remove Tencent QQ (Uninstall Guide)

    Hold together the Start Key and R. Type appwiz.cpl –> OK.

    How To Remove Tencent QQ (Uninstall Guide)

    You are now in the Control Panel. Look for suspicious entries. Uninstall it/them. If you see a screen like this when you click Uninstall, choose NO:

    How To Remove Tencent QQ (Uninstall Guide)

    How To Remove Tencent QQ (Uninstall Guide)

    Type msconfig in the search field and hit enter. A window will pop-up:

    How To Remove Tencent QQ (Uninstall Guide)

    Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

    • Remember this step – if you have reason to believe a bigger threat (like ransomware) is on your PC, check everything here.

    Hold the Start Key and R –  copy + paste the following and click OK:

    notepad %windir%/system32/Drivers/etc/hosts

    A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

    How To Remove Tencent QQ (Uninstall Guide)

    If there are suspicious IPs below “Localhost” – write to us in the comments.

    How To Remove Tencent QQ (Uninstall Guide)

    Type Regedit in the windows search field and press Enter.

    Once inside, press CTRL and F together and type the virus’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

    • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
      HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
      HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

    If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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    About the author

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    Violet George

    Violet is an active writer with a passion for all things cyber security. She enjoys helping victims of computer virus infections remove them and successfully deal with the aftermath of the attacks. But most importantly, Violet makes it her priority to spend time educating people on privacy issues and maintaining the safety of their computers. It is her firm belief that by spreading this information, she can empower web users to effectively protect their personal data and their devices from hackers and cybercriminals.

    2 Comments

    • Hi.
      Is it safe to do this on a 2 year old LENOVO AIO, purchased in Shenzhen, China and preloaded with all this stuff. Not really a computer expert so a little worried.
      Thank you
      David

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