This page aims to help you remove the Kensaq Virus. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.
The infamous ad-generating browser hijacker software type has recently had yet another representative added to its family. In this case, the name of the offender is Kensaq and we are here to tell you all you may need to know about it and also help you uninstall this app from your computer if that is what you are looking to accomplish.
The Kensaq Virus
Kensaq is regarded as a type of a browser hijacker. Threats like Kensaq are known to cause different problems like changing of the user’s designated home page or even the preffered browser of choice.
First and foremost, we need to start with the basics by telling you what a browser hijacker like Kensaq truly is. Is it a nasty virus like a Ransomware or like a Trojan Horse or is it just some regular program that just gets rap? Well, though there are different opinions on that, we’d say that Kensaq and hijackers in general are neither. They are apps that get attached to Chrome, Firefox and other browsers and add to them new homepages, new search engines and page-redirect services in order to accumulate money through advertising activities. In some cases, a browser hijacker (also called browser-redirect) may be presented to the user as some useful tool that they’d definitely want to add to their browser. And indeed, some browser hijacker-like apps may truly come with somewhat helpful features. However, the truth is that, in most instances, this category of software is seen as potentially unwanted by most experts in the field. The reason is, of course, the obnoxious ads and the oftentimes unwelcome changes in the browser that most hijackers impose without even consulting the user or asking about their agreement. Naturally, most users wouldn’t be happy with the presence of an app in their browser that does all this and doesn’t even provide an option to cease the irritating activities. That is precisely why we’ve made sure to give our readers a way out of this situation by adding a removal guide for Kensaq to this short write-up:
The Kensaq Search
We already pointed out that it cannot really be said that a hijacker app like Kensaq, that is more of an annoyance and not something more dangerous, is a virus or a software piece that can be compared to Trojans, Spyware, Ransomware and other highly dangerous and problematic malware categories. However, we also said that the hijackers aren’t exactly the same as regular programs and keeping such software in your computer may not be the best idea. Aside from the irritation coming from the banners, redirect, ads and, of course, the unauthorized modifications in your browser, you must also bear in mind that it may sometimes be risky to allow such software to freely operate in your system. You cannot know if the next ad displayed on your screen or the next page that Kensaq suddenly decides to redirect you to will not actually be linked with some hazardous site that may threaten the security of your machine. That is why we always try to emphasize the importance of quickly removing apps like Kensaq from the computer in order to prevent them from potentially showing unreliable content in your browser that may compromise the state of your online safety and privacy.
|Danger Level||Medium (nowhere near threats like Ransomware, but still a security risk)|
|Symptoms||As soon as the annoyances in your browser start, you will know there is a hijacker inside of it.|
|Distribution Method||It is usual for such apps to be bundled with other software as means of more effective distribution.|
Some threats reinstall themselves if you don't delete their core files. We recommend downloading SpyHunter to remove harmful programs for you. This may save you hours and ensure you don't harm your system by deleting the wrong files.
Kensaq Virus Removal
If you have a Windows virus, continue with the guide below.
If you have a Mac virus, please use our How to remove Ads on Mac guide.
If you have an Android virus, please use our Android Malware Removal guide.
If you have an iPhone virus, please use our iPhone Virus Removal guide
Some of the steps will likely require you to exit the page. Bookmark it for later reference.
Reboot in Safe Mode (use this guide if you don’t know how to do it).
WARNING! READ CAREFULLY BEFORE PROCEEDING!
Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous.
Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:
After you open their folder, end the processes that are infected, then delete their folders.
Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections.
Hold together the Start Key and R. Type appwiz.cpl –> OK.
You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.
Type msconfig in the search field and hit enter. A window will pop-up:
Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.
Hold the Start Key and R – copy + paste the following and click OK:
A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:
If there are suspicious IPs below “Localhost” – write to us in the comments.
Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.
- Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click Properties.
- The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
- Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.
- After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.
Right click on the browser’s shortcut —> Properties.
NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).
Properties —–> Shortcut. In Target, remove everything after .exe.
Remove Kensaq from Internet Explorer:
Open IE, click —–> Manage Add-ons.
Find the threat —> Disable. Go to —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.
Remove Kensaq from Firefox:
Open Firefox, click ——-> Add-ons —-> Extensions.
Remove Kensaq from Chrome:
Close Chrome. Navigate to:
C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:
Rename it to Backup Default. Restart Chrome.
Type Regedit in the windows search field and press Enter.
Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:
- HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random
If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!