Browser Redirect WhatsApp is what is known as a browser-hijacker extension popular browsers and its main job is to flood your screen with ads and redirect you to its partnering sites. does this by hijacking your browser’s settings and introducing unwanted changes to them.

The Virus will display pop up ads and messages

If you are struggling to find a way to remove this unwanted from your system, know that we can help you with its uninstallation in the current article. If you really cannot wait to rid your browser of the endless page-redirecting and ad-spamming activities, you could directly scroll down to the removal guide at the bottom of this page and follow the instructions to remove However, we advise you to first read the paragraphs that lead up to the guide in order to learn what type of software is and how dangerous it could be to your system.

As we already said, this piece of unwanted software is a browser hijacker and it can take over any browser (Chrome, Firefox, Opera, and so on) and force it to aggressively spam you with ads and page-redirect your searches to unknown pages and sites.


To achieve its goals, Privatemsg may alter the homepage and the search engine of the browser, as well as add new toolbar buttons or install other unwelcome components in the browser. The end-goal of Privatemsg is to get you to visit the sites of people who have paid to the hijacker’s creators for providing their sites with more exposure.

This is why the homepage of your browser has likely been changed and why the new search engine that the hijacker has forcefully installed in the browser seems to favour sites that have paid for advertisement instead of showing you the most relevant results.

All of this could certainly make it more difficult for you to use your browser normally. However, what’s even worse is that the hijacker’s activities may expose the system to more hazardous pieces of software. What you must realize about apps like is that their main goal is to advertise and because of this there’s little to no quality control over the ads you are getting spammed with. The hijacker may show you relevant adverts of legitimate offers but it may also show you fake clickbait ads that could be linked to harmful sites and phishing pages. It is no secret that the use of deceitful malicious ads is one of the main methods for spreading threats like Trojans and Ransomware, which is why you must be careful every time you see questionable adverts in your browser. Generally, it is best to remove the hijacker from your computer as this will put an end to its ad-generating and page-redirecting activities. To uninstall and decrease the chances of getting exposed to Trojans, Ransomware, Spyware, and other threats, however, you may need our help as removing a browser hijacker is typically not easy if you’ve never dealt with similar software in the past. That is why we advise you to check out the next guide and try to complete all of its steps exactly as instructed.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  The hijacker apps tend to alter some of the settings in the browser in order to display paid ads and to open page-redirects.
Distribution Method The distribution methods vary but one of the most commonly used ones is the file-bundling method.
Detection Tool

Remove Virus

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

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Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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