Remove Microsoft Edge Virus

This article was created to help users remove the Microsoft Edge Virus. We recommend reading more about Microsoft Edge Virus Scam before moving on the to removal guide which can be found in the second half of the article. 

It has not even been two weeks since Windows 10 was released and already there is a virus tailor made for it. In fact it’s so new that the name is not even original – the Microsoft Edge Virus. Microsoft Edge Virus targets the new internet browser made by Microsoft called Edge, but uses a trick that was used to plague Google Chrome users as well until recently, when an official update mostly fixed the exploit used.

Microsoft Edge Virus operates in a matter somewhat similar to a Hijacker virus. Whenever you start Edge browser it will not load your usual home page, but instead another page showing some kind of error in the background. In front a message will pop-out that cannot be closed. It will inform you that there is a problem with your computer. Microsoft Edge Virus will use a jumble of scary words and virus names, whose only goal is to instill panic in you. You will also be told via a recorded message to call the nearest Microsoft support center in order to receive help with removing the virus.

Remove Microsoft Edge Virus

Microsoft Edge Virus


We realize that this might look scary as hell, but overall Microsoft Edge Virus is just a cleverly designed ruse using an unforeseen system weakness and it is not dangerous at all – unless you fall for the scammers of course. This virus resembles a lot to a very popular and danger virus called Zeus Virus.

Basically at some point while you were browsing you clicked on an infected link and your computer installed a script similar to what Browser Hijacker viruses use. But Microsoft Edge Virus is actually a phishing scam, as we will see below. Microsoft Edge Virus will terminate all your current tabs and windows and change your homepage to the site running the scam. Now whenever you start Edge it will load the scammer’s site you will just be seeing this message and it will be impossible to navigate away from it – thus the phishing part.

The so called Microsoft Support Centre is actually the core of the phishing scam. You will be connected to the hackers, who may try rob you in a couple of ways:

  • Through greatly inflated phone cost prices while keeping you wait on-hold for ages.
  • They will try to steal your Windows key by making you write it to them in order to receive support.
  • By trying to extort money from your credit card or through bit coin installations in order to buy some kind of “support package”

The location of these hackers have been reported to be in places of Africa and India, which makes their physical apprehension pretty hard for the authorities. Fortunately though Microsoft Edge Virus is fairly easy to remove  as you will soon see. Nevertheless we strongly recommend you buy&install a professional anti-malware program to fight these viruses. Windows 10 is still taking it’s baby steps and there will be many more coming from similar to this one until Microsoft manages to plug-in the biggest holes. The Edge virus is somewhat harmless compared to some of the heavy hitters we are bound to see in the future like Ransomware viruses and Trojans.


Name Microsoft Edge Virus
Type Potentially Unwanted Program
Danger Level Medium (May try to install other dangerous software on your machine on spy on your browsing habits)
Symptoms Unwanted Ads appearing when a page is loaded, random toolbars and search engines getting installed on your PC, slowdown of processing speed.
Distribution Method Software bundles and online Ads.
Detection Tool

Remove Microsoft Edge Virus


Open the Task Manager by right clicking on the Taskbar and choosing Start Task Manager. Once it opens, choose the Processes Tab. Locate and terminate the Microsoft Edge process by choosing End Task.

Remove Microsoft Edge Virus

STEP 2: 

Stop your internet connection. It doesn’t matter exactly in what way you do it.


Navigate to the following directory:

 C:Users<users>AppDataLocalPackagesMicrosoft.MicrosoftEdge_xxxxxxACMicrosoftEdgeUserDefaultRecoveryActive .The XXXX after Microsoft Edge is different for every user, a succession of numbers and/or symbols. Delete the last folder.

Remove Microsoft Edge Virus


Hold the Windows Key and R againbut this time copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A .txt file will open – don’t touch anything there. If you are hacked and someone has access to your PC, there will be a bunch of other IPs connected to you at the bottom. This is what a hosts file looks like:

Remove Microsoft Edge Virus

If there are a bunch of strange IPs connecting to you below “Localhost” you may be hacked, and it’s best to ask us in the comments for directions.


About the author


Nathan Bookshire


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