Browser Redirect

Remove “Virus” (Sept. 2019 Update)

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This page aims to help you remove “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows. "Virus" Removal guide

The “Virus” will try to trick you into subscribing to its Push notifications.

If you are reading this page, the chances are that you have encountered a stream of annoying commercials on your screen and now you are seeking how to remove it. It is also quite possible that you’ve spotted some other symptoms, for instance, a modified starting page and/or default search engine, a new toolbar or some shortcut buttons that constantly redirect you to different sponsored sites. In this case, you should know that the most probable source of all these modifications and ads is a Browser Hijacker program called In the next lines, we will provide you with some basic info regarding this type of software, as well as a guide on how to uninstall it from your PC in a fast and risk-free manner.

Browser Hijackers and Viruses

When faced with an intrusive stream of web Ads most web users first think that their PC has probably been infected with a virus. This is quite understandable because the word “virus” has become a synonym for everything that can go wrong with the computer’s system. Yet, we need to say that computer viruses and Browser Hijackers are two different categories of software with very different purposes. Most viruses do not use web Ads to annoy and spam the users. They have much more malicious ways to mess with the computer. For instance, the victims of a real computer virus may have their files corrupted or stolen, they may have their system damaged or spied on, while the people contaminated with a Browser Hijacker such as, or will most probably be showered with annoying pop-ups, blinking boxes and redirect messages. The effects from the presence of those two types of software in the system in the first case will be fatal, while in the second case will be easily ignored and even removed without any negative consequences. That’s why one should not mistake programs like for a software virus because they are definitely not the same thing. PC viruses are typically destructive – to begin with. Just as an example we can mention the Ransomware cryptoviruses, which can encrypt personal data and blackmail their victims for ransom payments in exchange for its liberation.  As a contrast, the scariest thing that “Virus” can do to a computer system is to make it experience a slow-down due to excessive ads generation. Don’t forget that despite the fact that Browser Hijackers are normally considered as non-threatening, they might still contribute to the exposure to security dangers that you should be aware of. For instance, one of the main issues with programs like is the fact that some of the ads it may display might not be real advertisements at all. Apparently, clicking on any of those adverts could redirect you to potentially dangerous webpages where real infections and viruses may lurk. That’s why getting rid of such software is actually recommended and is a good way to prevent an accidental encounter with threats like Ransomware or Trojan Horses. Last but not least, a program such as could make your computer slow and unresponsive due to excessive usage of CPU and RAM resources.


Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Intrusive ads, pop-ups and banners may cover your screen during every browsing session.
Distribution Method Software bundles, free ads, pop-ups, free download links, shareware sites, spam.
IP Adress
Detection Tool

Remove “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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