WhiskerSpy is a Trojan Horse virus that was recently released but has already managed to take over a significant number of attacked computers. Upon entering the infected machine, WhiskerSpy hijacks some important system processes and starts using them as a disguise for its harmful actions.
If you have any reason to believe that this malicious program may have infiltrated your system, we strongly recommend that you stay on this page to learn more about the characteristics of the threat and find out what the best course of action is.
Unfortunately, even if your computer is protected by a reliable antivirus program,this doesn’t always guarantee timely detection of the threat so even if your current security tool doesn’t warn you about an ongoing Trojan Horse infection, this doesn’t mean you can be certain your machine is clean, especially if there are any symptoms that may be associated with WhiskerSpy .
The WhiskerSpy Malware
One important characteristic of malware like the WhiskerSpy malware , Wup.exe, Multi Speed Up, is that they could have different abilities and be used in different ways depending on the situation. This also means that the symptoms triggered by a malware like the WhiskerSpy malware could vary from one infection instance to the other.
Please follow all the steps below in order to remove WhiskerSpy !
How to remove WhiskerSpy
- First, click the Start Menu on your Windows PC.
- Type Programs and Settings in the Start Menu, click the first item, and find WhiskerSpy in the programs list that would show up.
- Select WhiskerSpy from the list and click on Uninstall.
- Follow the steps in the removal wizard.
What we suggest you do first is, check the list of programs that are presently installed on the infected device and uninstall any rogue software that you find there:
- From the Start Menu, navigate to Control Panel ->>> Programs and Features ->>> Uninstall a Program.
- Next, carefully search for unfamiliar programs or programs that have been installed recently and could be related to WhiskerSpy .
- If you find any of the programs suspicious then uninstall them if they turn out to be linked to WhiskerSpy .
- If a notification appears on your screen when you try to uninstall a specific questionable program prompting you to just alter it or repair it, make sure you choose NO and complete the steps from the removal wizard.
Remove WhiskerSpy from Chrome
- Click on the three dots in the right upper corner
- Go to more tools
- Now select extensions
- Remove the WhiskerSpy extension
- Once you open Chrome, click on the three-dots icon to open the browser’s menu, go to More Tools/ More Options, and then to Extensions.
- Again, find the items on that page that could be linked to WhiskerSpy and/or that might be causing problems in the browser and delete them.
- Afterwards, go to this folder: Computer > C: > Users > *Your User Account* > App Data > Local > Google > Chrome > User Data. In there, you will find a folder named Default – you should change its name to Backup Default and restart the PC.
- Note that the App Data folder is normally hidden so you’d have to first make the hidden files and folders on your PC visible before you can access it.
How to get rid of WhiskerSpy on FF/Edge/etc.
- Open the browser and select the menu icon.
- From the menu, click on the Add-ons button.
- Look for the WhiskerSpy extension
- Get rid of WhiskerSpy by removing it from extensions
If using Firefox:
- Open Firefox
- Select the three parallel lines menu and go to Add-ons.
- Find the unwanted add-on and delete it from the browser – if there is more than one unwanted extension, remove all of them.
- Go to the browser menu again, select Options, and then click on Home from the sidebar to the left.
- Check the current addresses for the browser’s homepage and new-tab page and change them if they are currently set to address(es) you don’t know or trust.
If using MS Edge/IE:
- Start Edge
- Select the browser menu and go to Extensions.
- Find and uninstall any Edge extensions that look undesirable and unwanted.
- Select Settings from the browser menu and click on Appearance.
- Check the new-tab page address of the browser and if it has been modified by “WhiskerSpy ” or another unwanted app, change it to an address that you’d want to be the browser’s new-tab page.
How to Delete WhiskerSpy
- Open task manager
- Look for the WhiskerSpy process
- Select it and click on End task
- Open the file location to delete WhiskerSpy
- Access the Task Manager by pressing together the Ctrl + Alt + Del keys and then selecting Task Manager.
- Open Processes and there try to find a process with the name of the unwanted software. If you find it, select it with the right button of the mouse and click on the Open File Location option.
- If you don’t see a “WhiskerSpy ” process in the Task Manager, look for another suspicious process with an unusual name. It is likely that the unwanted process would be using lots of RAM and CPU so pay attention to the number of resources each process is using.
- Tip: If you think you have singled out the unwanted process but are not sure, it’s always a good idea to search for information about it on the Internet – this should give you a general idea if the process is a legitimate one from a regular program or from your OS or if it is indeed likely linked to the adware.
- If you find another suspicious process, open its File Location too.
- Once in the File Location folder for the suspicious process, start testing all of the files that are stored there by dragging them to our free online scanner available below.
- If the scanner finds malware in any of the files, return to the Processes tab in the Task Manager, select the suspected process, and then select the End Process option to quit it.
- Go back to the folder where the files of that process are located and delete all of the files that you are allowed to delete. If all files get deleted normally, exit the folder and delete that folder too. If one or more of the files showed an error message when you tried to delete them, leave them for now and return to try to delete them again once you’ve completed the rest of the guide.
How to Uninstall WhiskerSpy
- Click on the home button
- Search for Startup Apps
- Look for WhiskerSpy in there
- Uninstall WhiskerSpy from Startup Apps by turning it off
- Now you need to carefully search for and uninstall any WhiskerSpy -related entries from the Registry. The easiest way to do this is to open the Registry Editor app (type Regedit in the windows search field and press Enter) and then open a Find dialog (CTRL+F key combination) where you have to type the name of the threat.
- Perform a search by clicking on the Find Next button and delete any detected results. Do this as many times as needed until no more results are found.
- After that, to ensure that there are no remaining entries lined to WhiskerSpy in the Registry, go manually to the following directories and delete them:
- HKEY_CURRENT_USER/Software/Random Directory.
- HKEY_CURRENT_USER/Software/Microsoft/Internet Explorer/Main/Random
Is WhiskerSpy malware dangerous?
The reason antivirus programs oftentimes fail at spotting new threats like WhiskerSpy is because their databases are not yet updated with the details of the new virus. Such recently released Trojans like WhiskerSpy are known as Zero-Day malware and they are the most dangerous form of malware exactly because the users’ antivirus programs may not be able to stop them on time. Furthermore, once the virus gets inside the system, it may block the antivirus that’s on the computer and even prevent you from downloading a new one. However, even if this happens on your computer, there are still ways to fight the infection. You just need to know where to look for the Trojan Horse files and settings in order to delete them, thus removing the threat from the computer. In the next guide, you will find instructions that will show you the different locations where WhiskerSpy -related data might be hiding so that you would have the chance to remove it. However, the manual steps may not always be enough so if you complete the guide and still see symptoms of WhiskerSpy , you are advised to try out the anti-malware tool we’ve added to the guide as it has been tested many times against similar Trojan Horse infections and can help you fight this malware.
For example, if the virus is trying to spy on you and steal sensitive data, you will probably not notice any visible symptoms. However, if the threat automatically downloads a Ransomware virus on your computer, your files will likely get encrypted by the Ransomware soon after the download is completed. Also, in some instances, Trojan viruses try to use the system resources of the infected machine to complete different criminal tasks, in which case sudden crashes, errors, slow-downs, and screen-freezes are likely to occur. If any of those symptoms appear on your computer, be sure to complete our guide and/or use the recommended malware-removal tool to clean your system from anything that may harm it.
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