Work Group Inc Product Uninstall (September 2018 Update)


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This page aims to help you remove a Work Group Inc Product. Our uninstall instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

If you are faced with any of the products coming from a software company called Work Group Inc, then you might be seeking for ways to remove any program or app that you might have on your PC which has been developed by this company. The reason for that is the fact that Work Group Inc has a number of applications and programs to its name that many cyber security researchers have labeled as unwanted. Some examples of such apps are Prime Updater (also known as PrimeUp!), PrUpdater and Ssoption. What these programs have in common aside from all of them having been developed by Work Group Inc is that they employ certain rather sneaky and stealthy installation techniques as well as having questionable functionality once installed on the user’s computer. In the following lines, we will elaborate upon the potential unpleasant traits of some of these programs created by Work Group Inc and we will also show you how you can uninstall and remove any such software in case you need to do that.

Installation of PUPs

A potentially unwanted program (PUP for short) is any piece of software that, despite not being an actual malicious virus like a Trojan Horse or a Ransomware, is likely to still possess certain unpleasant and, in some cases, potentially hazardous qualities. The aforementioned apps like Prime Updater, PrUpdater and SSoption all seem to have certain rather undesirable features programmed into them. The first thing that needs to be mentioned in that regard is that these programs all seem to get installed onto people’s computers without the actual knowledge or informed agreement of the user. Notice how we said informed agreement – the fact that the customer doesn’t realize that they are about to install a PUP on their computer, doesn’t mean that the unwanted app has infected the machine. It simply means that the user normally agrees to the installation of the unwanted software without actually realizing it. This typically happens when a method called program-bundling is employed for the distribution of the PUP. Program bundles are actually something that you all have likely encountered at a certain point – those are installers for certain programs that have some extra software components added to them.

For Prime Updater Removal instructions click What is Prime Updater? Removal Guide

For Prupdater Uninstall instructions click How to Uninstall Prupdater “Virus”

For Ssoption Uninstall instructions click Ssoption “Virus” Uninstall

Work Group Inc Product Uninstall

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl –> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

Step4

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

DNS

Step5

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

browser-hijacker-taskbar-properties

Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove Work Group Inc Product from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove Work Group Inc Product from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove Work Group Inc Product from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

Step6

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Normally, the installation of the added contents is optional but most of the time, the user would need to go out of their way in order to opt-out of the added applications’ installation. Most customers, however, do not do that as they normally opt for the Quick setup option and if there is a PUP that has been added to the program bundle, it would almost certainly become a part of the system. In many cases, the installation of the products by Work Group Inc might not be properly disclosed and the file bundle might have been made in such a way so as to mislead the user into getting the added elements. Furthermore, numerous reports suggest that the programs developed by Work Group Inc oftentimes come in bundles with more unwanted software like Adware programs or Browser Hijackers. This means that if you presently have PrUpdater, Ssoption or some other Work Group Inc Product, there’s a rather high chance that you might also have some other undesirable piece of software on your computer without knowing it. That is why, we advise you to make use of the removal instructions below and maybe try out the recommended malware removal program posted in the guide in order to detect and get rid of any undesirable software that might be residing in your PC at this very moment.

How functional are those programs

Despite some rather sketchy traits that the aforementioned software products might possess, those programs are still legitimate software tools and, at least on paper, supposed to help you in some way. The apps developed by Work Group Inc all seem to be aimed at automatically updating outdated software on the user’s PC. However, the problem with that is that some research reports suggest that sometimes those programs might actually prompt the user to install updates that aren’t really needed for anything on the computer by displaying exaggerated or outright fake scan results. This leads us to believe that such suggested updates aren’t actually what they seem and are instead prompts for installing some completely different program which is also likely to be a PUP. Furthermore, if the potentially unwanted software has added other undesirable apps to your system through its bundle, your browsing experience might start getting disrupted by sketchy and annoying adverts and page redirects. If that is your case, do not interact with the nagging advertising materials or else you might land on some hazardous page infested with nasty viruses like Ransomware an Trojan Horses. Down below, in the removal guide, we will also show you how to handle any potential browsing annoyance that might be affecting the quality of your online sessions.

Name Work Group Inc Product
Type PUP
Danger Level Low (such apps aren’t dangerous on their own but might trick you into installing more hazardous programs as well as visiting shady and questionable web locations)
Symptoms Annoying prompts about required program updates that you might not really need. Different forms of browsing disturbance are also possible.
Distribution Method Usually, file-bundles are used to distribute such programs.
Detection Tool We generally recommend SpyHunter or a similar anti-malware program that is updated daily.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


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