Mac Virus

Helpermcp Mac Pop up

Helpermcp

Helpermcp is known to be a browser hijacker. Numerous complaints about Helpermcp include browser redirects, unwanted advertisements and unapproved changes to the user’s browser.

Helpermcp

The Helpermcp Malware will display intrusive pop up ads and messages

In the following article that you are about to read we have included all the necessary info about Helpermcp. This program is a kind of ad-producing software. Its mere goals are: to distribute pop-up ads on your screen; to redirect you to various websites; to set some completely new and unfamiliar homepages and search engines to appear in your browser apps. The term for all the programs in this category is browser hijackers. Additionally, what we can say about the known hijackers is that they can merely target all your browser apps ( Safari,Firefox and Chrome) and change them in the already discussed manners. If you are would like to learn more about this sort of software, proceed with the informative passages below. In case you are in need of a tool that can help you against an already ongoing infection, check out the included Removal Guide.

Helpermcp is on Mac 10.15

Researchers have labeled Helpermcp a browser hijacker. Security problems such as Helpermcp are known to cause website redirects, intrusive advertisements and even phishing attempts.

Each one of the programs classified as a browser hijacker is created to simply serve as an advertising tool. To be totally precise, the goal of these ad-related forms of software is to just generate lots of of pop-ups, tabs and banners; and to help some web platforms/ search engines and browser homepages gain popularity. The people, who are indeed interested in distributing this kind of software, are the manufacturers of the popularized products; the providers of the advertised services; and also the developers of these sometimes annoying programs. The people who need to advertise whatever they sell are the ones who pay the software developers to create the most effective advertising programs. The online marketing industry is huge today and these are some of its tools. You can see that all the parties involved in this ‘pay per click’ scheme really profit from it in different ways.

The Helpermcp Pop-up

Helpermcp is a browser hijacker type of a security nuisance. Helpermcp is categorized by the website redirects and pop-up ads it causes but it could potentially lead to even more serious problems.

From what we have noticed so far – you may find advertising software like this incorporated in contagious web pages or torrents or coming as a part of video/ movie-streaming web platforms. Therefore, whenever you visit or load any of these possible sources, you may ‘get’ the hijacker included in them. However, it is more common for a program such as Helpermcp, Bing Redirect, Helperamc to be hiding inside program bundles, which you might be tempted to install yourself on your computer. What does a bundle represent? In fact, this is various free software that gets spread everywhere on the Internet in groups and may include games, programs, apps, Adware and browser hijackers. When it comes to such bundles, there is nothing to really freak out about. Nonetheless, the ad-generating programs inside such combos may make them a little suspicious, as users often suspect them of including viruses as well – something that is a false assumption.

Nevertheless, always remember that, you CAN use a piece of software from such a bundle, still free of charge, without getting infected by the hijacker inside. All you should do is simply ensure that you stick to this general piece of advice: whatever you install into your system, go with the Advanced (or the Custom) wizard feature. This will ensure that you are informed about the full contents of the program bundle. And this will in turn allow you to select which programs exactly you really want on your PC; and which ones you had better avoid.

helpermcp mac activity log

helpermcp mac activity log

“Helpermcp” will damage your computer.

Helpermcp is regarded as a type of a browser hijacker. Threats like Helpermcp are known to cause different problems like changing of the user’s designated home page or even the preferred browser of choice.

For more information about the Will Damage Your Computer pop ups as well as uninstall instructions you can read the article in the provided link.

Even though there is that popular misunderstanding, we can assure you that we haven’t seen any cases of a hijacker acting in a malicious way. These programs have been considered ‘potentially unwanted’ as a result of their shady distribution means, which may somehow confuse you, but this does not mean hijackers are viruses. Of course, we can point out the reason for saying that browser hijackers are more or less harmless – they greatly differ from the usual malware versions you can get infected by. For example, Ransomware and Trojans are among the most dangerous virus types, and they can:

  • hack your PC without any kind of permission; whereas a program such as Helpermcp will always need to ask you for your approval, although it might be in a tricky way (see program bundles above).
  • Viruses can damage a part of your system, while hijackers may simply display too many irritating ads.

Why am I getting this message now?

After the latest Catalina update, Apple has started a crack down on software that doesn’t keep to the highest standard of security protocols. This is the main reason of the sudden rise of Mac Cleanup Pro alerts from Mac OS. Don’t be surprised if other software that has been installed on your computer soon receives similar messages. In this Apple Thread you ca see for yourself that this is only accruing to the newest version of Mac OS.

Helpermcp Report

A full report with all the related files can be found JoeSecurity

File examples:

/Applications/Mac Cleanup Pro.app/Contents/Resources/helpermcp.app/Contents/Resources/Limited-Time-Offer_ja.png

/Applications/Mac Cleanup Pro.app/Contents/Resources/helpermcp.app/Contents/Resources/Limited-Time-Offer_it.png

/Applications/Mac Cleanup Pro.app/Contents/Resources/helpermcp.app/Contents/Resources/Phone.png

/Applications/Mac Cleanup Pro.app/Contents/Resources/helpermcp.app/Contents/Resources/Popup_Duplicate_icon.png

/Applications/Mac Cleanup Pro.app/Contents/Resources/helpermcp.app/Contents/Resources/Popup_Largefiles_icon.png

helpermcp report for mac

Top 5 affected Countries

Germany

France

United States

Canada 

Japan

Quick Fix for Helpermcp

For more advanced users the easiest way to shut Helpermcp process is to use this command:

launchctl unload ~/Library/LaunchAgents/com.pcv.hlprmcpn.plist
rm ~/Library/Application\ Support/amc/helpermcp.app

Look to delete these files as well:

see "_mcp.plist"
hxxp: //cdn.macclean-pro.com/mcp/prefs/rlist.plist
hxxp: //maccleanpro.esecureshoppe.com/mcp/plan
hxxp: //maccleanpro.esecureshoppe.com/mcp/price
hxxp: //cdn.advancedmactuner.com/amc/more/numscrptprdct.html
hxxp: //cdn.macclean -pro.com/mcp/prefs
hxxp: //cdn.macclean-pro.com/mcp/update/helpermcp.zip

SUMMARY:

Name Helpermcp
Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Some really annoying changes related to how your browser looks and behaves.
Distribution Method Via various sources such as spam,program bundling and torrents.
Detection Tool

Remove Helpermcp Mac Pop up Malware

Step1

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The first thing you need to do is to Quit Safari (if it is opened). If you have trouble closing it normally, you may need to Force Quit Safari:

You can choose the Apple menu and click on Force Quit.

Alternatively you can simultaneously press (the Command key situated next to the space bar), Option (the key right next to it) and Escape (the key located at the upper left corner of your keyboard).

If you have done it right a dialog box titled Force Quit Applications will open up.

In this new dialog window select Safari, then press the Force Quit button, then confirm with Force Quit again.

Close the dialog box/window.

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Start Activity Monitor by opening up Finder, then proceed to activity-monitor

Once there, look at all the processes: if you believe any of them are hijacking your results, or are part of the problem, highlight the process with your mouse, then click the “i” button at the top. This will open up the following box:

chromeinfo

Now click on Sample at the bottom:

chromesample

Do this for all processes you believe are part of the threat, and run any suspicious files in our online virus scanner, then delete the malicious files:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet

Step3

The next step is to safely launch Safari again. Press and hold the Shift key while relaunching Safari. This will prevent Safari’s previously opened pages from loading again. Once Safari is opened up, you can release the Shift key.

On the off chance that you are still having trouble with scripts interrupting the closing of unwanted pages in Safari, you may need to take some additional measures.

First, Force Quit Safari again.

Now if you are using a Wi-Fi connection turn it off by selecting Wi-Fi off in you Mac’s Menu. If you are using a cable internet (Ethernet connection), disconnect the Ethernet cable.

Step4

Re-Launch Safari but don’t forget to press and hold the Shift button while doing it, so no previous pages can be opened up. Now, Click on Preferences in the Safari menu,

Preferences in Safari

and then again on the Extensions tab,

extensions in safari

Select and Uninstall any extensions that you don’t recognize by clicking on the Uninstall button. If you are not sure and don’t want to take any risks you can safely uninstall all extensions, none are required for normal system operation.
Step5

The threat has likely infected all of your browsers. The instructions below need to be applied for all browsers you are using.

Again select Preferences in the Safari Menu, but this time click on the Privacy tab,
Privacy in Safari

Now click on Remove All Website Data, confirm with Remove Now. Keep in mind that after you do this all stored website data will be deleted. You will need to sign-in again for all websites that require any form of authentication.

Still in the Preferences menu, hit the General tab

General Tab in Safari

Check if your Homepage is the one you have selected, if not change it to whatever you prefer.
Default Home Page

Select the History menu this time, and click on Clear History. This way you will prevent accidentally opening a problematic web page again.

firefox-512 How to Remove Helpermcp From Firefox in OSX:

Open Firefoxclick on mozilla menu (top right) ——-> Add-onsHit Extensions next.

pic 6

The problem should be lurking somewhere around here –  Remove it. Then Refresh Your Firefox Settings.


chrome-logo-transparent-backgroundHow to Remove Helpermcp From Chrome in OSX:

 Start Chrome, click chrome menu icon —–>More Tools —–> Extensions. There,  find the malware and  select  chrome-trash-icon.

pic 8

 Click chrome menu icon again, and proceed to Settings —> Search, the fourth tab, select Manage Search Engines.  Delete everything but the search engines you normally use. After that Reset Your Chrome Settings.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


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