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Remove Pop-up “Virus” (July 2019 Update)

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This page aims to help you remove Pop-up “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

How to remove "Virus" guide

The “Virus” will try to trick you into subscribing to its Push notifications, do not allow it unless you want to be spammed with Pop-up ads.

In the event that your Chrome, Firefox, Explorer or another favorite browser of yours has been invaded by a program called, there is no need to panic. On this page, you will learn how to safely uninstall this annoying program and remove it from the system without facing any negative consequences. “Virus” is a common source of browsing disturbance for a lot of web users since this is a program that belongs to the Browser Hijacker category. It is typical for this kind of software to place some changes in the settings of your browsers’ homepage or your default search engine by replacing them without your permission, or by constantly displaying different sponsored ads, banners, pop-ups and redirect links.  Therefore, it is not surprising that a lot of web users may mistake the Browser Hijacker representatives for viruses and even compare them to nasty malicious programs such as Trojans or Ransomware. To your relief, however, this is not the case – programs like or The Goodcaster are nothing more than aggressive online advertising tools that use methods like pay-per-click to promote certain sponsored websites, products or services on your screen. They are not capable of corrupting anything inside your system nor are they interested in stealing your data or blackmailing you. Yet, the way these programs advertise their sponsored ads, banners, pop-ups, and promotional messages can be very annoying. Therefore, a lot of people who end up with a piece such as on their computer prefer to uninstall it and to permanently remove its ads and browser changes.

But what is a Browser Hijacker in reality?

Although their harmful effects are limited to just spamming the screen with promotional messages, most Browser Hijackers are very annoying and can significantly hinder the functioning of the computer and the browser they have integrated with. Despite that they are not programs that can steal data, nor do they cheat us, applications like can accidentally redirect us to pages that do it. For instance, the messages that those programs constantly display may contain a redirect link to websites that may be insecure. Or the pop-ups that constantly appear on our screen may contain misleading offers that may trick us into clicking on something unreliable, which could eventually lead to an infection with a real virus, a Ransomware or some other form of malware. That’s why, basically, a system where there is a browser hijacker could be indirectly exposed to dangerous security threats if the users happen to interact with something questionable.

Fortunately, it is relatively easy to uninstall a Browser Hijacker and to remove all of its ads. All you have to do is to follow a set of manual instructions or simply use a professional removal tool that can deal with the unwanted program automatically. Of course, once you deal with it, it is important to prevent being hijacked again. Therefore, it is important to know how to keep programs like “Virus” away. This type of software is usually introduced in the operating system by downloading free programs and specifically free software download managers. In most cases, they go unnoticed by the users who blindly press the “next” button when running the installation without paying close attention to small text, advanced/custom settings and checkmarks that usually acquire the permission to be installed alongside the main software by default.


Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  A change in the browser’s homepage or search engine, aggressive generation of sponsored ads and pop-ups.
Distribution Method Spam, ads, free downloads, automatic installation managers, software bundles, torrents, shareware.
IP Adress
Detection Tool

Remove Pop-up “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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